WDM Bridges Cultural Gaps with International Digital Solutions for OCEC
The long-standing partnership between WDM and the Oman Convention & Exhibition Centre (OCEC) exemplifies WDM's prowess in navigating and bridging cultural gaps, while delivering exceptional digital solutions. With a presence spanning multiple continents and satellite offices in key global cities such as Sydney, Hong Kong, Singapore, Dubai, and the US, WDM has firmly established itself as a versatile and international digital solutions provider.
OCEC, a prestigious venue for conventions and exhibitions in Oman, has relied on WDM’s expertise to manage their digital presence using Kentico DXP for many years. This partnership underscores WDM’s capability to provide seamless, around-the-clock website and hosting support across different time zones and cultural landscapes. As a Kentico Gold Partner for over 15 years, WDM brings a wealth of experience and a deep understanding of this powerful platform, ensuring that OCEC’s digital operations run smoothly and efficiently.
WDM’s 24/7 Service Level Agreement (SLA) support is a cornerstone of this successful partnership, offering OCEC peace of mind with continuous monitoring and rapid response times. This comprehensive support framework includes proactive monitoring, regular updates, and maintenance, which collectively minimize downtime and enhance system reliability. The dedicated support team at WDM is well-versed in troubleshooting and resolving a wide range of issues, ensuring that any disruptions are swiftly addressed, thereby maintaining the high standards expected by OCEC’s international clientele.
The partnership’s success is also a testament to WDM’s robust development methodology, which emphasizes clear communication, meticulous planning, and rigorous testing. From the envisioning phase to deployment, WDM ensures that every project is aligned with the client’s objectives, culturally sensitive, and technically sound. Regular work-in-progress meetings and a transparent project management approach further solidify the trust and collaboration between WDM and OCEC.
This case study highlights WDM’s ability to transcend cultural and geographical barriers, providing top-notch digital solutions and support to clients around the world. Through its strategic international presence and unwavering commitment to quality and client satisfaction, WDM continues to be a trusted partner for OCEC and other global organizations.