WDM and Queensland Government Trade Investment Queensland (TIQ)
WDM, a leading digital solutions provider, has been collaborating with the Queensland Government Trade Investment Queensland (TIQ) and its divisions, including Study Queensland and Migration Queensland, to enhance their digital presence and operational efficiency. This partnership, leveraging WDM's expertise in Kentico DXP, Azure Hosting, and Essential 8 (E8) compliance, has been pivotal in transforming the digital landscape of these governmental departments.
WDM's journey with TIQ began with the comprehensive design, management, and support of their Kentico DXP platform. As a Kentico Gold Partner for over 15 years, WDM has consistently delivered exceptional digital experiences, ensuring that TIQ's websites are not only visually appealing but also robust and secure. The implementation of Kentico DXP has enabled TIQ to manage their content more effectively, delivering tailored information to their diverse audience segments across Trade, Study, and Migration services.
In addition to platform management, WDM has taken charge of the Azure Hosting design and support for TIQ. Specializing in Microsoft’s tech stack, WDM ensures that TIQ’s digital infrastructure is scalable, secure, and optimized for performance. The proactive monitoring and regular maintenance included in WDM's 24/7 Service Level Agreement (SLA) support have been instrumental in minimizing downtime and enhancing system reliability. This round-the-clock support guarantees that any issues are promptly addressed, ensuring seamless operation for TIQ.
A critical aspect of this partnership has been WDM's commitment to cybersecurity. Adhering to the Australian Cyber Security Centre's guidelines, WDM has successfully integrated Essential 8 (E8) compliance measures across TIQ’s digital platforms. This rigorous approach to security includes regular vulnerability scanning, system updates, and proactive threat management, safeguarding TIQ's sensitive data and maintaining the integrity of their digital services.
The extension of this contract highlights the successful outcomes achieved and the strong trust between WDM and TIQ. Through WDM’s structured development methodology, each phase of the project—from envisioning and planning to development, stabilization, and deployment—has been meticulously managed. Regular Work-In-Progress meetings and transparent communication have ensured that TIQ’s objectives are consistently met, with solutions tailored to their specific needs.
WDM's partnership with TIQ exemplifies the company's dedication to delivering top-notch digital solutions and robust security. The ongoing support and strategic enhancements provided by WDM continue to empower TIQ to effectively serve their stakeholders, driving innovation and excellence in their digital initiatives.